BESPOKE COMMISSIONS

How do I start the process of commissioning a piece?

Bespoke projects start with an initial consultation either in person, on zoom or by email to discuss your ideas & budget.

Start by filling in the Bespoke Jewellery Enquiry form.

How much do custom pieces cost?

Prices vary depending on the design, complexity & materials. You can set the budget, and I can guide you to a design and materials to fit.

If you are looking to make a minor modification to an existing design (eg, different stone colour, metal) this will be more cost effective.

How long do custom pieces take?

6 - 12 weeks depending on current waitlist times. If you have a date that you would like your custom piece made by, please let me know and I will try my best to work to your schedule.

Rush orders for urgent projects may be possible by request for an additional fee- please email for details.

Where do you source your gemstones and diamonds?

I use my trusted suppliers in Hatton Garden and across the UK, who responsibly source diamonds & gemstones.

Do you remodel other jewellery, or can I supply my own materials?

I am happy to use your own gems & diamonds, or repurpose gemstones out of existing jewellery. Gemstones will need to be inspected in my studio to make sure they are in a suitable condition to use.

I am sometimes able to reuse or ‘melt down’ customers’ gold in my pieces. Customers gold may include unknown metals or solders which can result in a poor quality cast, so will need to be inspected before casting. Precious metals may sometimes be traded in for a credit towards a custom piece- this would require the gold being assessed and weighed in the studio.

Do you work with overseas clients?

Yes, I work with lots of international clients. Meetings can be scheduled over the phone or on zoom if required. I will keep you well informed with every step of the process via photos and videos. I can also courier your jewellery piece anywhere in the world, safely & insured.

How do I find the correct ring size if I am purchasing a ring as a gift?

If you are able to measure the inside diameter of a ring they currently wear to the nearest mm, or take it to a jeweller to find out the size, this will help to get a good estimate of the ring size. Rings can be resized after purchase, but it’s good to get as close to the size as possible.

I know it can be a challenge to guess the exact correct size while keeping it a surprise, therefore I offer one free resize of custom pieces purchased as gifts. Resizing may incur a fee if we need to add more metal to the piece or if the ring size is +/- 1 full ring size. .

Can I change or cancel my custom order?

Custom pieces are designed & made especially for you, based on your specifications. Once an order has been agreed upon, deposit paid and production has begun, custom orders can not be cancelled & deposits are strictly non-refundable.

Sometimes small alterations (eg, band thickness, adding texture) are possible during the wax carving process. Any significant changes to the design once production has begun will incur additional labour costs or may be re-quoted. You will always be notified of any additional costs before proceeding.

Custom orders may not be exchanged or returned after delivery.